By providing my phone number, I consent to receive SMS text messages from Ivy Moon Counseling for appointment reminders and general two-way communication about therapeutic services. Message and Data Rates may apply.

You will recieve at least one message from us to confirm opt-in and contact needs. Following messages will occur at varied frequency as needed/requested and per your responses, until you opt-out.  Ivy Moon Counseling PLLC  reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages as needed. Ivy Moon Counseling  and carriers are not liable for delays or undelivered messages.

Message and data rates may apply based on your mobile carrier’s terms.

Your information will be handled in accordance with our Privacy Policy (see below).

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed. In addition, you will not receive messages upon termination of therapeutic services or upon more than three texts send with no response.

Text the word HELP for support. You may also contact us directly at (602) 837-4234. You may also contact us directly at rday@ivymooncounseling.com

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers. 

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This text line is not a replacement for emergencies. For all medical emergencies dial 911 immediately.  If you or a child or youth in your care are facing a behavioral health crisis, you can call one of the Arizona crisis lines listed below. Call anytime, 24/7, for crisis intervention, support and referrals: 

• General: 988

• Maricopa County: (602) 222-9444 or (800) 631-1314

• Northern Arizona: (877) 756-4090

• Southern Arizona: (866) 495-6735

• Gila River & Ak-Chin Communities: (800) 259-3449

• Salt River Pima Maricopa Community: (855) 331-6432
   

Ivy Moon Counseling PLLC uses a third-party app for messaging, calls, and faxes to comply with HIPAA requirements and privacy policies. The app used is RingRx, with additional information about this secure platform here.

Note: Your consent to terms and conditions includes the acknowledgement and understanding that text messages sent and received are used through this secure platform (RingRx) with limited amount of personal information shared, and for the purpose of focusing on appointment reminders or general health tips rather than sensitive medical details. It is your responsibility to be aware and mindful of what you are sending via text communication. You may request a phone call, secure virtual link, or session to discuss more private matters.